Technical Requirements

Prerequisites

To install CQ WCM you need:

  • JRE or JDK 1.5 (or higher). See Additional Platform Notes for further information.

    The JRE is no longer bundled with CQ WCM as it was in versions prior to CQ 5. You can obtain JRE 1.5 or higher from the Sun web site

  • the CQ WCM quickstart jar file which also contains the required applications:

    • CRX 1.4.2
    • CQSE (CQ Servlet Engine) supporting 2.4 (or higher)

Minimum Sizing Requirements

The following are the minimum requirements:

  • 400 MB free disk space in the deployment directory

  • 512 MB memory

    If you are using CQ DAM, you must increase the heap size when starting CQ WCM.

You will have to increase these in accordance with your operational expectations.

Support Levels

This document lists the supported client and server platforms for CQ 5.2 WCM. Day provides several levels of support, both for our recommended configurations and for other configurations.

Recommended Configurations

Day recommends these configurations and provides full support as part of the standard software maintenance agreement. Here we share the same support level overview as in CRX.

The configuration is tested and known bugs are fixed. Issues that are submitted by customers in the form of a fully qualified request are addressed in future releases.

 Support Level Description 
A: Supported Day provides full support and maintenance for this configuration. This configuration is covered by Day's quality assurance process.

 


Note

In previous releases, Day used three different support levels for the fully supported configurations (A,B,C). Currently the supported platforms are all on level A.

Configurations with Optional Support Agreement

Day cannot guarantee that the configuration works as expected, and support for these configurations is not included in the standard software maintenance agreement.

 Support Level Description 
D: Validated, optional support available This configuration has been validated by Day or a third party, or it is or has been in productive use. This platform is only sporadically tested by Day or third parties. Day offers optional platform support service agreements for this configuration.
E: Expected to work The configuration is expected to work, and there are no reports to the contrary. Day offers optional platform support service agreements for this configuration.

Unsupported Configurations

 Support Level Description 
Z: Not supported The configuration is not supported. Day does not make any statements about whether the configuration works, and does not support it.

Supported Platforms

Server Operating Systems

CQ5 works with the following server platforms:

 Platform Support Level 
Windows Server 2008 A: Supported
Windows 2003 A: Supported
Windows 2000 D: Validated, optional support available
Windows XP A: Supported
Solaris 10 A: Supported
Solaris 9 A: Supported
Solaris 8 D: Validated, optional support available
RedHat Linux Kernel 2.6 A: Supported
RedHat Linux Kernel 2.4 D: Validated, optional support available
HP-UX 11i v1-3 A: Supported
IBM AIX 6.1 D: Validated, optional support available
IBM AIX 5.3 A: Supported
IBM AIX 5.2 D: Validated, optional support available
SUSE Linux Enterprise Server 10 D: Validated, optional support available
SUSE Linux Enterprise Server 9 D: Validated, optional support available
Mac OS X D: Validated, optional support available
SGI IRIX 6.5 D: Validated, optional support available

  • If you are installing CQ 5.x on a SUSE Linux Enterprise Server, be sure to have the latest Java SDK version installed. Also, if you are installing all components, including the examples, you must either increase the max heap size, or install using a two-step process: 
    • Install (only) the CQ Servlet Engine using custom installation.
    • Install the Authoring instance with customized installation.
  • Windows 2003 with SP2 is not able to connect to WebDAV. Please see Microsoft - Software Update for Web Folders (KB907306) for full details of the manual updates which need to be made.

Cloud Computing Environments

CQ running in virtual machines in the cloud computing environments is supported in compliance with Day's support policy for all other system components (operating system, JVM, application server, etc).

For example, CQ works with virtual machines in the following cloud computing environments, similar to the deployment on other virtual servers or dedicated servers:

Servlet Engines / Application Servers

CQ5 runs on the following application servers.

You can run CQ WCM without an application server, but you need a Servlet Engine.

Both CRX, and therefore CQ WCM, ship with Day’s CQSE servlet engine, which you can use freely and which is fully supported.

 Platform Support Level 
CQSE 4.1.5 A: Supported
BEA WebLogic Server 10.3 A: Supported
BEA WebLogic Server 9 D: Validated, optional support available
BEA WebLogic Server 8.1 D: Validated, optional support available
IBM Websphere 6 A: Supported
IBM Websphere 5 D: Validated, optional support available
Apache Tomcat 6 D: Validated, optional support available
Apache Tomcat 5 D: Validated, optional support available
Apache Geronimo 2 D: Validated, optional support available
JBoss Application Server 4 D: Validated, optional support available
Sun ONE Application Server 8 D: Validated, optional support available
Oracle Application Server 9i D: Validated, optional support available
Jetty 4-6 D: Validated, optional support available
Sun GlassFish D: Validated, optional support available

Java Virtual Machines

CQ5 operates with the following versions of the Java Virtual Machine (Runtime Environment).

 Platform Support Level 
Sun JRE 1.6.x A: Supported
Sun JRE 1.5.x A: Supported
Sun JRE 1.4.2 Z: Not supported
IBM JRE 1.5 A: Supported
HP JRE 1.5 A: Supported

  • The IBM and HP environments are only supported on IBM (AIX) and HP (HP-UX) server platforms respectively. For all non-IBM, non-HP platforms, the Sun JRE is supported.
  • If you are using Sun JDK 1.5.0_6, your Java VM may crash. Upgrading to Sun JDK 1.5.0_7 solves this problem.

Dispatcher Platforms (Web Servers)

The following platforms are supported for use with the Dispatcher, Day’s caching and load balancing solution:

 Platform Support Level 
Apache httpd 2.2 A: Supported
Apache httpd 2.0 A: Supported
Apache httpd 1.3.x D: Validated, optional support available
MS IIS 7 (Microsoft Internet Information Server) A: Supported
MS IIS 6 (Microsoft Internet Information Server) A: Supported
MS IIS 5 (Microsoft Internet Information Server) A: Supported
Sun Java System Web Server 7 A: Supported
Sun Java System Web Server 6 D: Validated, optional support available

  • Other HTTP servers, built on the basis ofApache sources, only have the same support level as that of the Apachehttpd server when official Apache source distributions were used, orthey were delivered with the operating system.
  • If in doubt, please ask Day for confirmation of the support level related to the respective server product.

Supported Client Platforms

CQ WCM works with the following client platforms.

All browsers are tested with the default set of plug-ins and add-ons.

Microsoft Windows XP

Browser Support Level 
Microsoft Internet Explorer 8.0 A: Supported¹
Microsoft Internet Explorer 7.0 A: Supported
Microsoft Internet Explorer 6.0 A: Supported
Mozilla Firefox 3.x A: Supported
  1. This requires the installation of the CQ5.3 FeaturePack #28358 which can be downloaded from the Day PackageShare.

Microsoft Windows Vista

Browser Support Level 
Microsoft Internet Explorer 8.0 A: Supported¹
Microsoft Internet Explorer 7.0 A: Supported
Mozilla Firefox 3.x A: Supported
  1. This requires the installation of the CQ5.3 FeaturePack #28358 which can be downloaded from the Day PackageShare.

Microsoft Windows 2000

Browser Support Level 
Microsoft Internet Explorer 7.0 D: Validated, optional support available
Microsoft Internet Explorer 6.0 D: Validated, optional support available
Mozilla Firefox 3.x D: Validated, optional support available

Apple Macintosh OS X

Browser Support Level 
Mozilla Firefox 3.x A: Supported

Supported Java Content Repositories

CQ5 operates with any JSR-170 compliant repository.

 Platform Support Level 
Day CRX 1.4 A: Supported
Apache Jackrabbit 1.4 D: Validated, optional support available

Additional Platform Notes

This section provides special notes and more detailed information about running CQ WCM on certain platforms.

WebDAV Clients

Windows 2003

Windows 2003 with SP2 cannot connect to WebDAV. See Microsoft - Software Update for Web Folders (KB907306) for full details of the manual updates that need to be made.

Windows Vista

Windows Vista requires SP2 to connect to WebDAV.

To successfully connect with Vista SP2, basic authentication for webclients must be enabled. This requires a change in the windows registry to enable Basic authentication on the client computer:

  1. Locate the registry subkey:
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
  2. Add the BasicAuthLevel registry entry to this subkey using a value of 2 or more.

See Microsoft Support KB 841215.

Java Runtime Environments

Java Versions. Generally, at least JRE 1.5 is recommended, as the following CQ WCM components or features require at least JRE 1.5:

  • CRX Launchpad

  • CRX Package Manager

  • CQ WCM Quickstart

If JRE 1.4.2 is required due to other project/deployment dependencies, the CRX core repository (crx-explorer_crx.war) can still run with this Java version. In this case, the Package Manager is not supported.

Java Distributions. The CQ WCM application requires only a Java Virtual Machine to run, which is provided by the Java Runtime Environment (JRE) distribution. Generally Day recommends using the Java Development Kit (JDK) distribution, which is a typical requirement of the Java application servers in which CQ WCM runs. Both JRE and JDK distributions are a part of the Java Standard Edition (Java SE).

Java Environment Suppliers. The IBM and HP Java environments are only supported on IBM and HP server platforms, respectively. For all non-IBM, non-HP platforms, the Sun JRE is supported.

Application Servers

Servlet API Versions. CRX Launchpad web development environment, based on Apache Sling, requires a servlet engine supporting Servlet API version 2.4. All other components of CRX, including the JCR repository and CRX web application, also work with servlet engines supporting Servlet API version 2.3.

Application Server Support. CQ WCM is expected to work with any modern application servers/servlet engines (that support at least Servlet API 2.3), including popular open source products like Jetty, Apache Tomcat, Apache Geronimo or Sun GlassFish. Day recommends stable, non-deprecated versions of these application servers (information available on supplier websites). For production use, Day offers optional support for these platforms.

QA Note. CQ WCM on IBM WebSphere 6 application server was tested with the IBM Java Development Kit (JDK) 1.4.2 under Linux.

Copyright, Licenses and Disclaimers

Please read the Copyright, Licenses and Disclaimers page for all details.


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4 comments
Can you provide clarification around configurations that aren't listed here. For example, are all Linux distros that use the RHEL kernel supported or are they Z: or D:?
1 Reply » Reply
Day supports Red Hat distributions with Kernel 2.6 with support level "A: Supported". This means that all linux distributions with a 2.6 kernel are expected to work.
Note that if a platform is not listed, it doesn't mean "Z: Not supported". A "Z: Not supported" tagged platform is a platform that is known to not work.
0 Replies » Reply
What are the plans for CQ5.x support on Windows 7 / IE 8 as a client platform?
1 Reply » Reply
IE8 support is planned for the next CQ release (version 5.4). Day is also looking into providing an update package and a corresponding support for IE 8 for the current CQ release (version 5.3). With respect to Windows 7 Day supports the corresponding server OS which is Windows 2008 in the 5.3 version of CQ.
0 Replies » Reply
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