Issue
A user authentication prompt with the following message, "The server [hostname] at Jackrabbit Webdav Server requires a username and password", pops up when attempting to download Office Documents using Internet Explorer on a machine with Office 2003 installed.
Cause
Microsoft Office used to be WebDAV enabled, which means that it used to open .doc, .xls, and other office documents
from a built in WebDAV client (and Internet Explorer) enables the user to write the document. Changes
will be written back and eventually persisted (if the user has sufficient permissions to do so) upon
pressing save.
The OPTIONS request is used to determine if the server is DAV-enabled and which
DAV features are provided by the server.
See also
http://www.webdav.org/specs/rfc4918.html#HEADER_DAV
Resolution
To stop the authentication prompt from being displayed then create an empty file in CRX /apps/sling/servlet/default/OPTIONS.jsp.
If you do not know how to do this then follow this process (CQ5.3 only):
- Log into http://[host]:[port]/crxde as admin
- Browse to /apps in the tree on the left side
- If they do not already exist, create this set of folders under /apps, sling/servlet/default
- Click Save All
- Right click the /apps/sling/servlet/default folder
- Select Create... => Create File...
- Enter "OPTIONS.jsp" as the filename
- Click OK
- Click Save All
Applies to
CQ5.X